NURA / Quality & aftercare
10-Year Cabinetry Guarantee
Our cabinetry is backed by a 10-year guarantee, included in your written project contract. Lasting craftsmanship, with a clear commitment you can keep.
CABINETRY GUARANTEE
01 / YOUR COVER
Beautifully made.
Clearly protected.
What is covered
Manufacturing and material defects in cabinet bodies, doors, and bespoke joinery that are expressly included in your agreed specification. Defects are assessed and, where confirmed, repaired or replaced in accordance with the contract.
Our written commitment
Ten years of cover for the NURA-made cabinetry specified in your contract. The items covered, the start date, and our remedy responsibilities are set out in writing inside your project contract before you sign.
Normal wear and exclusions
Normal wear, misuse, and accidental damage are distinguished from manufacturing defects. Applicable care instructions and exclusions are set out in your contract.
Hardware, worktops and appliances
Hardware, worktops, and appliances are supplied by specialist manufacturers and distributors. Their warranties are governed by the relevant manufacturer or supplier terms, and we do not extend our ten-year cabinetry guarantee to those items unless stated in your contract.
Installation labour and site terms
Coverage and responsibilities for installation labour, removal, refitting, and transport are explicitly recorded in your written project terms. Your contract explains what is included and any costs you would be responsible for, so you know where you stand before you agree.
London and Dubai service
The same ten-year cabinetry guarantee applies to NURA projects in London and Dubai. Local service and shipping arrangements are recorded in your contract.
02 / HERE TO HELP
How to request support
Already a NURA client? Speak directly with our studio about your cabinetry. We will help you understand your cover and the next step.
- Provide your project reference, clear photographs, and a concise description of the concern.
- Our studio will assess the report against your contract terms and the agreed specification.
- We will explain our findings, the applicable remedy, and the next steps before any further work begins.
Email studio@nura-interiors.com
Call our London studio: +44 20 7123 6949